privacy-policy


ROMA STORE values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our Facebook Page, Messenger, and related automation services.

Information We Collect

When you interact with our Facebook Page or send us a message through Facebook Messenger, we may receive limited information provided by Meta, including:

  • Your public Facebook profile information (such as your name)
  • Your Facebook User ID
  • Messages you send to our page
  • Comments you leave on our posts
  • Other information you voluntarily provide

We do not collect sensitive personal information unless you choose to provide it.

How We Use Your Information

We use the information we receive to:

  • Respond to your questions and inquiries
  • Send product information or promotional details upon your request
  • Provide customer support
  • Automate responses using Facebook Messenger and n8n workflows
  • Improve our customer service

Data Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may be processed through trusted service providers required to operate our services, including:

  • Meta Platforms, Inc.
  • n8n Automation Platform

These providers process data according to their own privacy policies.

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

Data Retention

We retain personal information only as long as necessary to provide our services or comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable

To exercise these rights, please contact us.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

ROMA STORE

Email: sales@romastoore.com

Facebook Page: https://www.facebook.com/romastore.fb

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.